Technology Support 

*If you are experiencing technical issues please contact your teachers and the main office as soon as possible.

Academic Platforms: The teacher who gave you the assignment.

NPS Accounts: Complete the password reset form. You may follow up with Dr. Morris

For Hardware and Advanced Software Issues:

Onsite support will be offered by appointment on Mondays, Wednesdays, and Fridays during school hours.

Dr. Morris

Email:  t2morris@nullnps.k12.nj.us 

Phone:  (973) 536-0329

Self Help: Common Device Concerns and Solutions: 

Often the fastest way to get your device to work again is to troubleshoot it yourself. If these suggestions do not work please contact Dr. Morris for further assistance.

• Can't connect to Optimum Wifi:   NPS Instructions
• Some academic websites not working: 
  • Clear your Cookies and Browsing History.
  • Powerwash your chromebook.
• Cannot get into Webex Classes:
  • Check your google classroom for the Webex information.
  • Log into the webex website with your NPS account before clicking on the class link.  Webex Login Instructions
• Device is charged but not turning on:
  • Factory Reset Chromebook: Contact Dr. Morris for further assistance.
• Cracked Screen, Keys not working, lost chromebook etc
  • Contact Dr. Morris (If due to negligence fees will apply.)
• Lost or Broken Charger
  • School- (Convenient but more expensive)Purchase with $50 money order.
  • Store-Older chromebooks (seniors) 45W with 4.5mm connector
  • Store-Newer chromebooks (most students)- 45W USB Type C connector