Report a Hardware Issue Please use the following form to submit a report of a hardware issue. Select Hardware Type*LaptopChromebookPrinterSmartboardIssue Type (Select from Drop Down List)*Please select from the drop down list, the description that best/closest describes the issue you are experiencing.Blinking Red WrenchCircles when ErasingDoes Not Power OnNeeds a BulbNot Displaying ProperlyPentray Not ResponsiveSoftware License ExpiredSoftware Not InstalledSolid Orange WrenchSound/Speakers Not WorkingTouch Not ResponsiveOtherDate Issue Began* Name* First Last NPS Email Address*Please enter your Newark Public Schools Email address in the following format: firstname.lastname@example.org Phone #*Location / School*Abington Avenue SchoolAmerican History High SchoolAnn Street SchoolAnn Street AnnexArts High SchoolB.R.I.C.K. Avon AcademyB.R.I.C.K. Peshine AcademyBard Early College High SchoolBarringer Academy of the Arts & HumanitiesBarringer S.T.E.A.M. AcademyBelmont Runyon Elementary SchoolBenjamin Franklin Elementary SchoolBranch Brook SchoolBruce Street SchoolCamden Street Elementary SchoolCentral High SchoolCentral Office Bank StChancellor Avenue SchoolCleveland Elementary SchoolDr. E. Alma FlaggDr. William H. Horton Elementary SchoolEagle Academy for Young Men of NewarkEarly Childhood School - CentralEarly Childhood School - NorthEarly Childhood School - SouthEarly Childhood School - WestEast Side High SchoolElliott Street Elementary SchoolFast Track Success AcademyFirst Avenue SchoolFourteenth AvenueGeorge Washington Carver Elementary SchoolHarold Wilson FacilitiesHarriet Tubman Elementary SchoolHawkins StreetHawthorne Avenue SchoolIvy Hill Elementary SchoolJohn F. Kennedy SchoolLafayette Street SchoolLafayette Street Annex ILafayette Street Annex at St. JamesLincoln Elementary SchoolLouise A. Spencer Elementary SchoolLuis Munoz Marin Elementary SchoolMalcolm X Shabazz High SchoolMarion Bolden Student CenterMcKinley Elementary SchoolMiller Street School at SpencerMount VernonNJ Regional DayNewark Leadership AcademyNorth 10th Street SchoolOliver Street SchoolPark Elementary SchoolQuitman Street Community SchoolRafael Hernandez Elementary SchoolRidge Street SchoolRoberto Clemente Elementary SchoolScience Park High SchoolSouth 17th Street SchoolSouth Street Academy for Digital ArtsSpeedway AcademiesSussex Avenue Renew SchoolTechnology High SchoolThirteenth Avenue/Dr. MLK, Jr. SchoolUniversity High SchoolWarehouseWeequahic High SchoolWest Side CampusWilson Avenue SchoolRoom Number*Room where the hardware can be found.Cart NumberFor laptops or chromebooks stored in carts, please provide this information.Connection Type*NetworkedStandaloneNetworked Printers are connected to a drop and resolve to an IP address. Standalone Printers are connected directly to the computer via a USB connection. IP Address*Each networked printer has its own IP address. This IP address helps you diagnose problems if a printer stops working correctly. B# of Computer*If the hardware is an administrative laptop, please provide the B# of the Laptop, otherwise if it is a student laptop please provide the Workstation Name.Make and Model*Make and Model of the HardwareProduct NumberProduct Number of the hardware. Serial Number (S/N)*Smartboard Serial Number (S/N)*Serial Number of the Smartboard - not the Smartboard Projector. It is usually located on the right hand side of the board towards the bottom. Ex. SB680-M2-025999Smartboard Projector Serial Number (S/N)*Serial Number of the Smartboard Projector - not the Smartboard. It is usually located on the top front or the side of the projector.Description of Issue*Description of issue occurring with hardware. Please provide details. Ex. The laptop does not power on; The printer is jamming. Chromebook battery needs to be replaced. Smartboard software needs to be installed.Upload Files Drop files here or Upload screen shots, files, or any other info pertinent to the issue.