Contact Center

Contact Info
Samantha Lopez
Executive Director, Family Support Services

Office Location
765 Broad Street
Newark, NJ 07102

Phone: 973-733-7333

Fax: 973-733-8788
Contact Center Logo

Contact Center Hours

  • 7:30 am – 5:00 pm (phone)
  • 8:00 am – 4:30 pm (in person)

The Contact Center:

  • Act as first point of contact for all NPS constituents
  • Handles inquires in English, Spanish and Portuguese
  • Ensure that callers and visitors experience a positive moment of truth
  • Ensure that their issues are heard, addressed and/or guided to someone better equipped to assist
  • Communicates with school-based and Central Office staff to get answers to inquiries
Nancy J. Deering Ombudsman & Contact Center 973-733-7015
Alice Best Senior Coordinator 973-733-6605
Lydia Alvarado Coordinator 973-733-7333
Victor Fonseca Coordinator 973-733-7333
Richard Garcia Coordinator 973-733-7333
Pamela Parker Coordinator 973-733-7333
Ruben Peres Coordinator 973-733-7333